



Frequently Asked Questions
Why is there a minimum order of 2 packs for shipping?
To keep shipping affordable and maintain high service quality, we require at least 2 packs per order. This helps cover packaging and delivery costs and allows us to offer better prices and options
Are the rolls ready to eat upon arrival?
Yes! Fluffys Rolls are fully baked and sealed for freshness, so you can enjoy them right out of the package. For an even softer, more aromatic experience, warm them up
How should I warm the rolls?
Preheat your oven to 325 °F (163 °C) and bake the rolls for 5–10 minutes until they’re warm and fragrant
Can I store the rolls for later?
Yes! You can freeze unopened or resealed rolls and they’ll stay fresh for up to 3 months
Do the rolls contain any artificial preservatives?
No, our rolls are made with natural ingredients (like sugar and citrus) to maintain freshness—no artificial preservatives
Do I need to freeze the rolls?
Freezing isn’t necessary if you’ll eat them within a few days—keep them sealed at room temperature for up to 7 days (minus shipping time). For longer storage, freezing is recommended. Do not refrigerate!
What’s your refund policy?
If your rolls arrive with any major defects, email info@fluffysrolls.com and we’ll send you a replacement using a promo code
Will there be new flavors soon?
Yes! We're working on some exciting new roll flavors—subscribe to our newsletter to be the first to know
How are the rolls packaged for shipping?
We use Thermal Bubble Mailers to keep your rolls fresh and protected during transit. These insulated mailers help maintain temperature and prevent damage, so your rolls arrive soft, safe, and ready to enjoy.